Legal
Privacy policy
Who I am
I'm Josh, and I run Fractional by Josh through Josh Gowing Digital in Melbourne, Australia. Here's how I handle your personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What I collect
When you send the form, I collect your name, email, business, website and anything else you choose to share about your revenue, ad spend, team or what's on your mind. The free playbook form collects your full name, work email and optional company website, plus campaign parameters and the referring page. I store these details to provide access and understand where interest comes from.
Why
I use your information to reply, work out whether I can help and do the work we've agreed on. Analytics help me see which pages are useful. Google receives page visits and successful Strategy Diagnostic enquiry events when advertising is permitted. Meta receives page visits, successful playbook registrations and Strategy Diagnostic enquiry events when advertising is permitted under the same regional rule. These events measure conversions, improve advertising and support remarketing. I do not send your form name, email or website to Google or Meta.
Cookies
Google and Meta advertising tracking follow the same regional rule: enabled outside consent regions, including Australia, unless you reject it. In the EU/EEA, UK, Switzerland and Canada, or when location is unknown, both stay off until advertising acceptance. Analytics and advertising have separate choices under Cookie settings in the footer. You can reject or withdraw either choice there at any time; your browser's Global Privacy Control also blocks tracking. Google and Meta can collect device and browser details, IP address, visited page URLs and cookie identifiers when permitted. A temporary submission ID in session storage prevents repeated enquiry events after a refresh.
Storage and sharing
Enquiries are stored securely with my hosting and database providers, which may store data outside Australia. I don't sell personal information. I share it only with service providers needed to run the business, or where required by law.
Access and correction
You can ask to see, correct or delete the information I hold about you at any time by emailing josh@joshgowing.com.
Complaints
Email josh@joshgowing.com. If you're not satisfied with the response, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).
Changes
I may update this policy from time to time. Last updated: November 2026.